CHANGES, CANCELLATIONS AND REFUND POLICIES CHANGE OF TRAVEL DATE ○ Requests to reschedule the activity will be accepted only up to 7 days prior to the scheduled date and are subject to additional charges and availability, particularly during high season. ○ Please note that date changes do not apply to the entrance ticket to Machu Picchu. If the client chooses to modify the activity date, a new  entrance ticket must be purchased, which will be subject to availability. ​​CANCELLATIONS ○ Cancellations made at least 7 days before the activity date are eligible for a 60% partial refund. ○ Cancellations made within 6 days of the activity date may be eligible for a refund; however, the refundable amount will be subject to evaluation. ○ In the event of cancellations due to circumstances beyond the control of either the company or the client (e.g., strikes, social unrest, natural disasters), a refund may be issued; however, the refundable amount will be subject to evaluation. REFUNDS ○ Refunds for credit or debit card payments may take several days, depending on the policies of the issuing bank. Please note that a small amount may be deducted, corresponding to transaction fees charged by the local or the customer’s bank.